{"id":4032,"date":"2026-03-19T15:36:09","date_gmt":"2026-03-19T14:36:09","guid":{"rendered":"https:\/\/baselinkweb.nl\/hero\/?p=4032"},"modified":"2026-04-14T16:35:48","modified_gmt":"2026-04-14T14:35:48","slug":"what-makes-my-product-or-service-valuable-to-consumers","status":"publish","type":"post","link":"https:\/\/propositionhero.com\/en\/kennisbank\/hoe-maak-ik-mijn-product-of-dienst-waardevol-voor-de-consument\/","title":{"rendered":"What makes my product or service valuable to consumers?"},"content":{"rendered":"<p>An organization that is able to continuously innovate and add value has a competitive edge. But what kind of values should you consider? You could, of course, think of price, quality, or specific specifications. While these functional aspects are important, subjective and personal considerations also play a role. Fortunately, research has been conducted on the values that matter in the consumer market. This research by Bain Company offers tools for building a strong consumer proposition. The 30 value elements are divided into a pyramid with five categories.<\/p>\n\n\n\n<p>This blog is about products or services aimed at consumers, do you have a product or service for the business market? Then check out this blog.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"602\" height=\"577\" src=\"https:\/\/propositionhero.com\/wp-content\/uploads\/2026\/03\/The-30-elements-of-consumer-value.jpg\" alt=\"\" class=\"wp-image-4037\" srcset=\"https:\/\/propositionhero.com\/wp-content\/uploads\/2026\/03\/The-30-elements-of-consumer-value.jpg 602w, https:\/\/propositionhero.com\/wp-content\/uploads\/2026\/03\/The-30-elements-of-consumer-value-300x288.jpg 300w, https:\/\/propositionhero.com\/wp-content\/uploads\/2026\/03\/The-30-elements-of-consumer-value-13x12.jpg 13w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1.<\/strong> Functional value as the starting point of value<\/h2>\n\n\n\n<p>The base of the pyramid is about added value that is functional. What problems are you solving for the consumer? Functional elements include time savings, low price and ease of use. Companies like Amazon and Bol.com have a strong focus on these functional elements, offering customers a quick, easy and cost-effective experience. This type of value appeals to a wide audience because it provides immediate benefits in everyday life.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.<\/strong> Emotional values to connect with your target audience<\/h2>\n\n\n\n<p>Consumers do not buy based solely on functionality; emotions often play an equally large role. Emotional value includes, for example, reducing stress, increasing enjoyment, or promoting self-expression. A brand that is able to make an emotional connection creates loyal customers. For example, consider brands such as Apple or Mercedes, which provide not only functional products, but also a sense of quality and prestige. Or Nintendo that capitalizes on the feeling of the past (nostalgia as value) with the Classic Mini Nes, by re-releasing their old game console including the most popular games.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3.<\/strong> Life-changing value that allows your clients to be the best they can be.<\/h2>\n\n\n\n<p>Life-changing elements in a product or service are values that help customers improve their lives. For example, your product can help them improve their health, boost their personal development or contribute to the customer\u2019s self-confidence. An example of this is Fitbit. Fitbit helps consumers achieve their fitness goals, which has a positive impact on their well-being and self-esteem. If you can provide that for your customer, you are very valuable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.<\/strong> Social values that contribute to a greater good<\/h2>\n\n\n\n<p>More and more consumers value products and services that make a societal or impact contribution. Social impact elements, such as self-transcendence, where a product contributes to a greater good, are especially popular among younger generations. A brand like TOMS scores high on this element by donating a pair of shoes for every shoe sold to people who cannot afford the shoes themselves. Another example is Patagonia\u2019s clothing. Not only do you wear good clothes, you also help build a greener future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: Build a value proposition that matters to your target audience<\/h2>\n\n\n\n<p>Which values are really of value depends on your target audience. So make sure you know what\u2019s going on with your specific target audience. Because you cannot excel in all areas, it is essential to choose which elements you do much better than the competition. (Of course, make sure your product is good enough in the basics). So choose 1-3 elements that make your product unique. By addressing different needs, you can strengthen customer loyalty and stay ahead of the competition. On what elements will you differentiate your product or service?<\/p>","protected":false},"excerpt":{"rendered":"<p>The increasing speed of innovation, new technologies, and changing customer needs are making your products and services increasingly irrelevant to consumers. What was unique last year is no longer so. This means that, as an entrepreneur or innovator, you must be vigilant about the value your products or services add for consumers, and whether that value is still special enough.<\/p>","protected":false},"author":2,"featured_media":4033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[15,14],"class_list":["post-4032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-herpositionering","tag-propositie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hoe maak ik mijn product of dienst waardevol voor de consument? - Proposition Hero<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/propositionhero.com\/en\/knowhow\/what-makes-my-product-or-service-valuable-to-consumers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hoe maak ik mijn product of dienst waardevol voor de consument? 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